Returns and Refunds

Returns & Refunds Policy

We want you to love your yachtwear. If something isn’t quite right, we’re here to help—within reason.

Eligibility

  • Returns are accepted only for full-price merchandise within 10 days of delivery.
  • Items must be unworn, unused, unwashed, with original tags and packaging, and include proof of purchase.
  • We reserve the right to refuse returns that do not meet these requirements.

Final Sale Items

Please note, we do not accept returns for:

  • Sale items or discounted products (including coupon codes and direct discounts)
  • Gift cards
  • Custom or personalized items

Return Shipping

  • Customers are responsible for return shipping costs unless the item is incorrect or defective.
  • We recommend using a trackable and insured shipping method.
  • yachtwear.com is not liable for lost or stolen return packages.

Start a Return

  • All returns must be approved before shipping.
  • To initiate a return, email us at support@yachtwear.com.
  • We will confirm your return request within 5 business days.
  • Returns sent without prior approval will not be processed.

Refunds

  • Once your return is received and inspected, we’ll issue a refund to your original payment method within 10 business days.
  • Refund processing times may vary depending on your payment provider.

Exchanges

  • We’re happy to offer one complimentary exchange per purchase. Additional exchanges may incur shipping charges
  • In these cases, yachtwear.com will cover the shipping costs for both the return and the replacement.
  • Exchanges must still be requested within 10 days of delivery, and items must meet the same return eligibility conditions.

Damaged or Incorrect Orders

  • If your item is damaged or incorrect, please contact us at support@yachtwear.com within 48 hours of delivery.
  • For defective items, you must provide clear photos showing the issue so we can evaluate and approve the return or exchange.

We’ll work to resolve the issue as quickly as possible.