Returns and Refunds

Returns & Refunds Policy

We want you to love your yachtwear. If something isn’t quite right, we’re here to help—within reason.

Eligibility

  • Returns are accepted for full-price merchandise within 30 days of delivery.
  • Items must be unworn, unused, unwashed, with original tags and packaging, and include proof of purchase.
  • If items are returned in less than perfect condition (tags removed, washed, worn, or damaged), a restocking fee of 50% will be deducted from your refund.
  • We reserve the right to refuse returns that do not meet these requirements.

Final Sale Items

We do not accept returns for:

  • Sale items marked as Final Sale
  • Gift cards
  • Custom or personalized items

Return Shipping

  • Customers are responsible for return shipping costs unless the item is incorrect or defective.
  • We recommend using a trackable and insured shipping method.
  • yachtwear.com is not liable for lost or stolen return packages.

Start a Return

  • All returns must be approved before shipping.
  • To initiate a return, email us at help@yachtwear.com.
  • We will confirm your return request within 5 business days.
  • Returns sent without prior approval will not be processed.

Refunds

  • Once your return is received and inspected, we’ll issue a refund to your original payment method within 10 business days.
  • If your item is not in perfect condition, a 50% restocking fee will be deducted from your refund.
  • Original shipping charges are non-refundable.
  • Refund processing times may vary depending on your payment provider.

Exchanges

We want your gear to fit perfectly. If you need a different size or style:

  • Notify us within 30 days of delivery.
  • Send the item back in its original, unused condition with all tags and packaging.
  • You’ll cover the shipping for the returned item, and we’ll cover the shipping cost of your replacement item heading your way.
  • Once your exchange is approved you will receive the next steps from our customer support team.

Damaged or Incorrect Orders

  • If your item is damaged or incorrect, please contact us at help@yachtwear.com within 48 hours of delivery.
  • For defective items, you must provide clear photos showing the issue so we can evaluate and approve the return or exchange.
  • We’ll work to resolve the issue as quickly as possible.